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Office Location
Atlanta, GA 30320
123 Locksmith Ave
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Frequently Asked Questions
What is your response time for emergency services?
We provide 24/7 emergency locksmith services with a typical response time of 45 minutes or less in the Atlanta metro area. For locations outside our immediate service area, response times may vary.
Do you provide written estimates before starting work?
Yes, we provide detailed written estimates before beginning any work. Our transparent pricing includes all potential fees, including service calls, labor, and parts. There are no hidden charges.
Are your locksmiths licensed and insured?
Yes, all our locksmiths are fully licensed, bonded, and insured. We maintain comprehensive liability insurance and our technicians undergo regular background checks and professional training.
What forms of payment do you accept?
We accept all major credit cards, debit cards, cash, and digital payments including Apple Pay and Google Pay. For commercial clients, we also offer invoicing options with pre-approved credit.
Do you service all types of locks and security systems?
Yes, we work with all major brands and types of locks, including traditional locks, electronic systems, high-security locks, and smart locks. Our technicians are trained in the latest security technologies.
What areas do you service?
We primarily serve the greater Atlanta metropolitan area, including surrounding suburbs within a 30-mile radius of the airport. For locations outside this area, please contact us for availability.
Can you make keys for all types of vehicles?
We service most vehicle makes and models, including transponder keys, key fobs, and smart keys. However, please note that we currently do not provide key services for certain luxury vehicles including Mercedes-Benz, select BMW models, and some other high-end manufacturers. Please contact us to verify if we can service your specific vehicle.
What should I do if I need keys for a luxury vehicle?
For Mercedes-Benz, certain BMW models, and other luxury vehicles, we recommend contacting your authorized dealer directly. These vehicles often require specialized equipment and dealer-specific programming that only authorized service centers can provide.
What should I do if I'm locked out of my house?
First, ensure you're in a safe location. Then, call our emergency number for immediate assistance. Our technicians will verify your identity and property ownership before providing service.